Frequently Asked Questions

1. What is Or et Vin?

Or et Vin is a perfume brand that develops high-quality fragrance creations with a clear commitment to quality. Our fragrances are carefully composed and stand for elegance and individuality.

2. How long do the fragrances last?

The longevity of a perfume depends on various factors, such as skin type, fragrance composition, and environment. Generally, our fragrances have an intense and long-lasting scent.

3. Can I return a perfume?

You have a statutory right of withdrawal of 14 days.
Please note: For hygiene reasons, opened or unsealed perfumes are excluded from return.
Further information can be found in our cancellation policy.

4. What to do in case of damaged delivery?

If your order was damaged or delivered incorrectly, please contact us by email at info@oretvin.com. We will investigate the matter and find a solution.

5. How can I contact you?

You can reach us by email at info@oretvin.com or via the contact form on our website.